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Modern office reception

Contact Us

We are here to help you navigate the benefits system.

Get in Touch

Office Address

47 Colmore Row
Birmingham
B3 2BS
United Kingdom

Opening Hours

Monday - Friday: 9:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed

Appointments Only

We operate by appointment to ensure we can give each client the time and attention they deserve. Walk-ins may experience longer wait times. Please book in advance using our online form.

How to Find Us

By Public Transport

Our office is a five-minute walk from Birmingham New Street Station. Exit via the Stephenson Street entrance and head towards Victoria Square. Continue along Colmore Row and you will find us on the left side, between the cathedral and Snow Hill Station.

Several bus routes stop nearby, including the 9, 16, and 97 services.

City centre location

By Car

The nearest car parks are the Snow Hill and Livery Street multi-storeys. Both are within a two-minute walk of our office. On-street parking is limited and usually restricted to loading only during business hours.

Please allow extra time for parking, especially during peak periods.

Office building exterior

Accessibility

We are committed to making our services accessible to everyone.

Step-Free Access

Lift available to our first-floor office.

Large Print

Documents available in larger fonts on request.

Home Visits

Available for clients unable to travel to our office.

Book Your Consultation

Ready to take the first step? Request a consultation through our online booking form.

Book Now

Response times may vary depending on the volume of enquiries. We aim to respond to all messages within two working days. For urgent matters relating to benefit deadlines, please mention this in your enquiry and we will prioritise accordingly where possible.